FAQs

QAs1

Q: Why are your fees so much lower than other online courses?

Our fees are lower because the mission of our company is to provide high quality online courses for homeschooling families for the lowest price possible. All of our courses are online so there are no extra charges for textbooks or other supplies. We require payment up front, which cuts out unnecessary fees that drive up the prices of other online services. We rely on word-of-mouth referrals so we avoid the costly advertising fees. Please refer us to other homeschooling families so we can keep our fees low.

Q: I am currently enrolled in a school. Will my school accept your courses?

Each school has their own policies. You would need to contact your school and make sure our courses are approved by them. If you are not enrolled in a school, you may need to register with your home public school district as a "homeschooler". Please check your state's homeschooling laws. Most private "umbrella" schools will accept our courses as long as that school allows you to use any curriculum of your choice.

Q: How many courses can my child take at a time?

That depends on the package you purchase. The Digital E-Text package includes 4 subjects per grade level (language arts, math, science & social studies). The Anywhere Learning package includes up to 6 courses per child. Additional courses are an additional $5/each per month. With our Aurora package, students in grades 5-8 can take 5 courses at a time. For grades 9-12, our Aurora students can take unlimited high school courses (limited to one Omega Math course at at time). However, we reserve the right to limit courses if we feel they are being used for more than one student.

Q: I need to start homeschooling immediately. How long does it take to get access to the courses?

That depends on the package you choose. For our Digital E-text package, you will receive the link to download the e-texts usually the next business day after payment is received. For the Anywhere Learning or Aurora packages, it usually takes 1-2 business days to receive access after payment.

Q: I am a current student. How do I request course changes or request to add or delete courses?

Simply email us at Admin@HomeLearningInstitute.com to request any changes, additions or deletions from your account. This is usually completed within 1 business day.

Q: My child is very bright. If he/she finishes his/her grade level early, can he/she start the next grade level?

Yes! One of the wonderful things about our service is the student is allowed to move through the courses at their own pace. If they finish their grade level early, they can enroll in the next grade level’s courses at any time.

Q: We have decided to homeschool our child mid-year. Can I sign up for courses at any time during the year?

Yes! Our courses are open for enrollment year-round.

Q: I’m not quite sure if I can teach my child. How easy are your courses for parents with no teaching experience?

We offer the most user-friendly courses that are available on the market today. Although, it may take some getting used to, our online courses are mostly auto-graded in order to make grading easy for parents. However, some courses do require a parent/teacher response for grading lessons. In those cases, we have tools to make that easier for you. Some courses have answer keys or suggested guidelines for grading. Our Digital E-text package comes with teacher’s manuals that include all answers to the student e-texts. Please see our Help Files section for more information.

Q: I am in need of an experienced teacher in order to guide my child. Do you offer this service?

Yes, we offer teacher-support for all of our Aurora courses for an additional fee. The teacher will grade the child’s work and guide your child through the course if he/she has any questions. If you choose this service, we offer an additional log-in for the parent so that the parent can see the student’s progress and grades. There is a messaging system where the student, teacher and parent can communicate. Please see our Aurora College-Bound Package page for more information about this service and fees. If you are interested in Teacher Services for any of our other courses, please email us and we will attempt to accommodate you.

Q: Are you accredited?

We are not a school, so accreditation does not apply to us. Although our programs correlate to national and state standards, we recommend that you review your state’s legal requirements before choosing any program.

Q: Do you provide diplomas, report cards or transcripts?

No. Home Learning Institute only provides the curriculum. We are not a school and have no authority to issue diplomas, report cards or transcripts. The homeschool parent has sole authority and responsibility for documenting their student’s academic progress and to follow their state or district’s homeschooling laws. 

Q: I enrolled in a course, but I changed my mind. Can I change courses at any time?

Yes. Your courses can be changed if you are enrolled in either the Anywhere Learning or Aurora package. Please e-mail us and we will adjust the child’s courses. Changes usually take 1 business day. There may be an additional Administrative Fee for some course changes with our Anywhere Learning package. Our Digital E-Text package and individual courses cannot be changed. However, you can purchase additional Digital E-text grade level packages or individual courses at any time.

Q: Do I have to buy any textbooks or other supplies in order to use your curriculum?

No. All courses are done online via the internet. There are no other textbooks or supplies needed.

Q: I don’t have a credit card or bank account. Can I pay with a money order?

Yes! You can purchase any of our packages or individual courses, EXCEPT for our Anywhere Learning package with a money order or cashier’s check. We may hold your payment before issuing the courses until payment clears both banks (up to 10 business days).

Q: I have multiple students. Can more than one child use the courses?

Multiple children can use our courses, however, not on one account. Each account is set up for one student. We can add multiple students to the parent/teacher account so that the parent can see multiple students’ records. Home Learning Institute reserves the right to limit courses or cancel a student account if we feel the account is being used for more than one student. If you have multiple students, please contact us for information on a multi-student discount by emailing us through our Contact Us page.

Q: If there is a problem with the system, who do I contact?

If there is a problem, you can e-mail us and we will immediately try to rectify it. We have a technical support team that is available 24/7. If you have any questions about the courses, we are available by e-mail, which can be found on the Contact Us page. We strive to answer all emails within 24 hours on business days. In order to keep our fees as low as possible, we do not staff phone personnel. If you prefer to speak to us by phone, please email us through our Contact Us page and request a phone consultation.

Q: Do you offer refunds?

No. We do not offer refunds because we have to pay the curriculum providers up front before the courses are made available to the student. Our curriculum providers do not offer a refund if a student cancels.

Q: Do you have Christian curriculum?

No. The courses we offer are the same courses offered in public school, so it is secular. We hope to offer Christian-based packages in the near future.